Meet our Support Team
Accounts and Office Coordinator, Registered Animal Medicines Advisor
Carol grew up in Cheshire, and joined our team in 1992, shortly before we changed our name to Willows Veterinary Group. Her busy household contains three cats, a huntaway, guinea pigs, a tortoise and a beef herd, and she enjoys going on holiday with her family, attending local agricultural shows and spending time with her daughters.
Credit Control & Group Maintenance Coordinator
Claire worked in the accounts department of an industrial engineering company before joining our team in 2006, and has been part of our farm team since 2015. Her main duties include TB paperwork, credit control, group maintenance and fleet management. She has a grown-up son and two cats, and loves playing the cello and doing craft activities.
Veterinary Team Coordinator
Sarah comes from a family of Cheshire dairy farmers, and joined our team in 2017 after working for an agricultural engineer’s service office and as a work placement coordinator in the engineering department at a local college. She has a Labrador and two cats, and loves singing, playing the piano, bell ringing at her local church and spending time with her family.
PR and Operations Coordinator
Kate joined us in 2015, but is no stranger to the farm life, as her grandad was a dairy farmer – she spent much of her childhood donning wellies, exploring fields and playing in brooks. She is happiest when exploring the great outdoors or going on trips in her campervan with her husband and their three dogs. She also has a chilled out tortoise called Marilyn.
Dispensary and Pharmaceuticals Supervisor
Originally from Northamptonshire, Tracey is an experienced bookkeeper and has been with Willows Vet Group since 2014. She joined our farm office in 2020, and is our resident first aider. She shares her home with her husband and their three dogs, and has a son and two lovely grandchildren. Something of a DIY expert, she often fixes things for family and friends.
Ian joined our team in 1990, having previously worked in a factory helping to pack perfumes. His role involves keeping our equipment in working order, assisting with medicine orders and carrying out group maintenance. Outside of work, he enjoys restoring and collecting lawn mowers and listening to and collecting vinyl records.
Richard spent 30 years working at Scottish Power, where he held many roles, including UK operations manager. He retired in 2012, but soon tired of going on holiday and playing golf, and decided to come back to work and join our team in 2018. In his spare time, he enjoys being a member of Bangor-on-Dee racecourse and a Witton Albion season ticket holder.
Born and raised in East Sussex, Hana moved to Cheshire in 2006, working as a nanny and in a bank. She then spent six years as a milk recorder at CIS, which she still does in her free time, alongside working on her partner’s dairy farm. She joined our team in 2021, and is the proud owner of a whopping 26 guinea pigs, three dogs & three fish.
Registered Animal Medicines Advisor
Mark is the lead animal medicines advisor at Beeston Animal Health, and works with dairy, beef, sheep, pig and poultry farmers and equine and companion animal customers. He won the Nutritional Expertise award at the National SQP Awards in 2020, and completed a master’s degree in veterinary pharmacy in 2022. When he’s not spending time with his wife and children, he enjoys watching and playing cricket, football and crown green bowling.